Overview
We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. As the link between sellers and buyers, retail and head office, our Retail Operations team keeps things running. With teams focused on store-facing activity, labour, transformation, online, delivery and contact centres, we touch almost every part of the business. It’s an incredibly fast-paced environment where you need to pivot often. There’s a real team ethos, and people who transform this part of the business are valued.
The Transformation Division translates business strategy into high-impact programmes that drive growth, enhance customer experience, and support long-term sustainable performance. Working with senior leaders and Finance, the team shapes and delivers initiatives across the organisation to stay competitive in a fast-moving retail landscape. You will contribute to a multi-year transformation agenda that delivers meaningful outcomes for colleagues and customers.
More About The Role
As a Transformation Manager, you will lead complex, cross-functional initiatives from discovery and shaping through to delivery handover. You will bring clarity to ambiguous challenges by identifying the right business questions, applying an outcome-driven approach, and developing practical, evidence-based solutions. This includes building robust business cases, establishing governance frameworks, and coordinating matrix teams to deliver change effectively.
On a day-to-day basis, you will collaborate with stakeholders across the organisation to identify opportunities, manage risks, and influence key decisions. You may work on initiatives focused on revenue generation, cost optimisation, or the design and delivery of strategic transformation programmes. You will also play an active role in embedding agile ways of working and fostering a culture that supports innovation, experimentation, and continuous improvement.
More About You
You bring demonstrable experience of delivering strategic, project-based change and are comfortable working in environments where direction and requirements may not be fully defined. You are confident using data, insight, and external perspectives to inform decision-making, and can distil complex information into clear, actionable recommendations aligned to broader business and customer objectives.
You are a proactive and curious individual who approaches challenges with resilience and a growth mindset. You build credibility quickly and can influence effectively at all organisational levels through clear, structured communication. You champion collaborative ways of working and foster an environment where teams are encouraged to think creatively, test ideas, and deliver measurable outcomes.
Essential Criteria
- Strength in end-to-end strategic thinking, being outcome-centric & hypothesis-led.
- Experience in Supply chain and Logistics.
- Experience of successful cross-functional working (across the breadth of the business) at scale.
- Well organized with experience of working within change or programme management.
- Successful experience of working on shaping and implementing major Change projects/programmes.
- A strength in using data, insight and external innovation to drive complex decisions/projects.
We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. There’s always a chance to try something new, as part of an evolving team or across the business. We recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll offer you an amazing range of benefits.
Benefits include colleague discount (10% online and in-store at Sainsbury’s, Argos, TU, and Habitat; discount can reach 15% at points in the year), a pensions scheme and life cover, a performance-related bonus up to 65% of salary (cash and shares), an annual holiday allowance with the option to buy up to an additional week, private healthcare, and other benefits such as season ticket loans, cycle to work, health cash plans, salary advance, and access to discounts from hundreds of retailers. A company car cash allowance is provided unless you travel 10,000 business miles in your role, in which case you may choose a car. There is also an employee assistance programme. Maternity or adoption leave can be paid for up to 26 weeks and paternity leave up to 4 weeks. Details are available at www.sainsburys.jobs (length of service and eligibility criteria may apply).
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