About the Role
We are currently looking for a Customer Service Advisor to join our team at our East Kilbride Operation Centre, G75 0SB. You’ll be working from Monday to Friday with no bank holiday working, so you’ll benefit from a great work-life balance and have more time to yourself.
Responsibilities
Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames. They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.
Qualifications
- Excellent customer service
- Great, clear communication skills, both written and verbal
- Strong attention to detail
- IT literate
- Adaptable, with the ability to multi-task in a fast-paced environment
- Able to work as part of a team
Compensation & Benefits
- Salary: £27,976 per annum
- Time For You: Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion
- Give Back: Receive a paid day to volunteer for a charity of your choice
- Health & Wellness: Healthcare Cash Plan
- Appreciating You & Others: Celebrate special moments with access to our Recognition Hub and E-card collection
- Your Future: Join our contributory workplace pension scheme for financial security
- Investment: Purchase shares in our global company at a discounted rate
- Fitness & Health: Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts
- Life Assurance: Enjoy peace of mind with our life insurance coverage
- Exclusive Discounts: Access our deals hub for savings on everyday purchases and family activities
Equal Opportunity
#INDP1 Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. At Copart we connect auto buyers and sellers around the world using patented, industry-leading virtual bidding technology. We invite our employees to share their innovative ideas and bring new products and processes to life. Every day offers a chance to be an owner at Copart.
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