Aerospace Aviation Business Development Manager
Competitive salary dependent on experience
Location: Remote working, plus time onsite at our offices in Amersham, Buckinghamshire HP6
Are you our next business development team member? Do you have experience in the airline, MRO and aerospace industry and a strong understanding of EASA/CAA Part 21G and 145 repair requirements?
If you want to be part of our continued growth and the development of our loyal aerospace and aviation customers base, we want to hear from you.
The Opportunity
We are seeking a passionate, focused, self-starting and service-driven Aerospace Aviation Business Development Manager to join our established growing team. The ideal candidate will have a broad range of experience in business development, sales and account management, preferably within the airline, MRO and aerospace industry with knowledge of aerospace parts design, manufacture and repair to promote our “Source – Make – Integrate” capability. In addition, you’ll have excellent rapport-building skills and a passion for providing exceptional customer service to attract new, retain and develop existing clients.
You will be well connected within aerospace and aviation industry with proven experience in a similar role. You’ll have a keen eye and attention to detail, enjoy leading a team, working as part of a strong established team, have the ability to build and maintain relationships, up‑sell and cross‑sell, possess excellent interpersonal and problem‑solving skills, and a talent for meeting personal and team targets, KPI’s, business development and sales goals.
We’re looking for someone who can support the continuous development and execution of a robust sales and business development plan, generate new and follow up on existing leads, converting them to confirmed sales maximising the opportunity from our existing client base. You’ll also ensure all leads are tracked, records updated and provide an excellent customer experience.
You will be highly computer literate and fully competent with Microsoft 365, CRM and ERP systems to manage client orders, pipelines, customer contact and ensure everything is always up to date.
This role will require some international travel from time to time to meet with customers and attend trade shows and exhibitions.
We are a rapidly growing company looking for people who have achieved career success but still looking for an opportunity to develop and grow further.
Full time hours
Your normal working hours will be 38 hours per week, typically worked Monday – Thursday 08:00 – 16:30 and Friday 08:00-14:30 with a 30-minute lunch.
You will be required to be flexible with your working hours and the hybrid working requirements of the role to support and manage clients in other countries, working to differing time zones as required.
In person attendance in our offices in Amersham at least one day per week is essential to integrate you with our teams and support your development. Additional onsite time will be agreed based on business need.
What can we offer you?
In return for your hard work, you will be offered a competitive salary and a great range of benefits including:
- Competitive salary (dependent on experience),
- 25 days holiday (rising to 30 days at 10 years service) plus 8 bank holidays,
- Critical Health Insurance,
- Death in service cover (3 times your basic salary),
- Discretionary bonus scheme,
- Free onsite parking at our site in Amersham,
- Being part of a strong and sociable team.
What will I be responsible for?
Your key responsibilities include, but are not limited to:
- Develop new Aviation/Aerospace business opportunities in both Civil and Defence sectors. This includes (but not limited to) new customer/client relationships, identifying new markets, new partnerships and or new products or services,
- Create strategies to successfully reach new business opportunities.
- Build relationships with new clients, gauging their needs and developing proposals to address these needs.
- Maintaining and developing relationships with existing customers/clients to maximise the opportunity this established base provides.
- Pitching the Flitetec ‘Source, Make, Integrate’ capabilities to new and existing customers/clients, ensuring all Flitetec capabilities are known to all existing and potential customers/clients.
- Develop and maintain a strong understanding of Flitetec products and services, the competition and our positioning in the industry.
- Attending conferences, exhibitions and events that build relationships with industry partners and staying up to date with new trends.
- Creating and maintaining sales forecasts and actively working towards reaching them.
- Generate and negotiate new income for the business to an agreed Yearly Financial Target, which will be set by the MD on an annual basis through the appraisal process.
- Represent Flitetec in a professional, smart, courteous and efficient manner through direct or indirect communications (face to face, email, telecoms etc) at all times.
- Attending client meetings and exhibitions with travel being a major factor and predicted to be predominantly UK with some overnight stops. European and occasional long‑haul travel is to be expected from time to time.
- Responsible for own lead generation and appointment setting, and always maintaining up‑to‑date calendar.
- Actively and successfully manage the business development process: lead generation; opportunity pursuit; understanding the customer requirement(s) including campaign and capture planning; development of the solution and winning proposal; pitch to customer; negotiation and close.
- Ensure all weekly and monthly financial and activity business development reports are submitted in a timely manner to the Directors and the MD.
- Provide a visit report following any key meetings or exhibitions within 3 working days to the directors and other staff members where/if applicable, notifying of any delays in advance and justifications why delayed.
- Maintain and manage an opportunity pipeline and ensure that the current Customer Relationship Management (CRM) tool and Pipeline is maintained daily/weekly.
- Assist the Senior Leadership Team of the company in future vision and strategy for new business for both short, medium and long‑term business opportunities across capabilities and market sectors.
- Retain and support the continued develop of the business reputation in the provision of high‑quality service and value for money by use of a customer survey to be sent to each customer at the end of each project and ensure that all comments (negative or positive) are dealt with quickly and efficiently.
- Work closely with the Marketing function and attending exhibitions worldwide in the output of high‑quality marketing and advertising content wherever required to support Campaigns/Capture Plans.
- Manage, train, up‑skill and develop your business development team.
- Go above and beyond to make sure that every customer’s experience of us is exceptional,
- Share your knowledge and experience with the Flitetec team and play an active part in supporting and developing your colleagues,
- Be flexible and adaptable to the needs of Flitetec.
- Proven previous experience within a similar role in the military/defence, specifically the Aviation/Aerospace industry is essential.
- The ability to sell ideas, products and services.
- Excellent time management skills with the ability to prioritise, multitask and meet conflicting deadlines in a fast‑paced and changeable environment.
- Confident and motivated self‑starter with a strategic and creative mindset.
- Be highly articulate with excellent attention to detail with an ability to spot errors and omissions.
- Engineering background with knowledge of EASA/CAA Part 21G and 145 repair services,
- Ability to work autonomously and as part of a team.
- Able to engage and motivate teams.
- Excellent customer and client service skills.
- Technical skills to understand and propose products, services and solutions by focusing on the customer/client requirements and deliver on them.
- Computer literate and proficient in the use of the Microsoft Office suite including PowerPoint.
- Methodical, organised, and able to work on own initiative.
- Willing and able to travel to support the needs of the business as and when required.
- Strong leadership competencies required with the ability to demonstrate a systematic approach to identify specific business opportunities, identify areas for improvement and problem solve.
- Able to communicate effectively at all levels and ensure communications are clear and understood.
- Good listener with polished interpersonal skills.
Our Company
Source Make Integrate: Flitetec is a manufacturer of new and repaired and overhauled aircraft interior products and is certified for CAA Part 21 subpart G and EASA/CAA Part 145 release. We specialise in vacuum forming of polycarbonate materials, overhauling and producing products such as meal trays, seat backs, aisle side shrouds, centre console fairings, in arm tray liners, cocktail tables, infills, bump strips, mirrors, threshold strips, monument and galley floor fitting covers. Flitetec also stocks and distributes a large range of aviation components and products for defence and commercial aircraft applications.
Our customers include international and regional airlines, OEM manufacturers, MRO operators, leasing companies in UK, Europe, North America, Middle East and Far East.
If you think you’d be a good fit for our role, we want to hear from you, please click to apply to make your application and find out more.
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