Junior Operations Assistant

Summary

As Junior Operations Assistant, you will support the regional operations team in handling inbound products, stock reconciliation, delivery tracking and accurate operational records.

Duties and Responsibilities

• Monitor and analyse inbound containers, keeping system up to date.
• Receive inbounds in NetSuite.
• Process return reports into NetSuite.
• Review daily stock reconciliation differences.
• Process stock adjustments in line with SOX compliance requirements.
• Maintain accurate delivery tracking and operational updates.
• Ensure operational documentation is maintained, is accurate and shared in a timely manner.
• Liaise with internal teams and external providers to ensure consistency and accuracy.
• Support complaint logging, tracking, and follow-up communications.
• Maintain sales order files, including customer contact details and terms.
• Support with stock and operations audits.
• Assist on operational projects and continuous improvement initiatives.

Education

• A-levels or equivalent BTEC qualifications.

Essential Experience / Skills

• Strong organization, planning, and prioritization abilities.
• High attention to detail and deadline management.
• Logical mindset with problem-solving capability.
• Adaptable, proactive and able to work independently.
• Team-oriented with strong collaboration skills.

Preferred / Advantageous

• Strong Excel and MS Office skills.
• Experience with EDI and NetSuite.
• Experience within consumer goods or logistics operations environments.
• Analytical and reporting capability.

Additional details

• Full-time, Permanent
• Up to 8% matched pension
• Health & wellbeing benefits
• Hybrid working (3 days in the office)

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