Night Transport clerk

Tesco UK • London • Working hours 36 • Apply by 31-May-2026

Part of the Distribution Centre team that provides great service to our stores, ensuring customers have great availability and standards of product by completing administration activities and clerical support in the Delivery Service function so we can serve our stores and operate safely.

What is in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%
• Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small

Responsibilities

• Provide operational support to colleagues and managers by completing a full handover to the oncoming clerks, sharing all relevant information.
• Answer telephones and respond to queries from stores or Distribution Direct, inputting them onto the online log, completing all reports and sending these to the relevant people.
• Manning the Goods Out desk, issuing drivers their assigned work and conducting the pre‑brief. Complete the de‑brief, investigate any route or time discrepancies and, if required, escalating issues to the Delivery Service Duty Manager.
• Collate, record and report information as required for a safe, smooth, efficient Delivery Service operation. Maintain all relevant systems so they are accurate and used to their full effectiveness.
• Liaise with other operational areas of the Distribution Centre, Tesco, agencies and third parties as required.
• Complete administrative checks and routines in line with the operating model policies and procedures. Maintain the Tesco agreed trackers to track and monitor people information and performance.
• Provide administrative support by being helpful and friendly in all interactions with colleagues and managers, feeding back trends, patterns and concerns to managers, being approachable and confidential, building trust‑based relationships across the Delivery Service function, being thorough and detailed in everything, completing admin as required by Delivery Service Team Managers or Delivery Service Lead Manager so they can focus on more complex tasks, and communicating effectively with Delivery Service Team Managers, clerks, drivers and shunters.

Requirements

• Connect with colleagues, share knowledge, experience and best practice, understand the importance of the role, work collaboratively to deliver results, build strong relationships and find new ways to improve.
• Be warm and welcoming in every interaction with customers and colleagues, respond appropriately, ensure they feel seen, heard and recognised, and gain commitment from the team.
• Use energy and resilience to maintain momentum in challenging environments, keep focus on objectives and act quickly, making decisions based on what is right for customers and colleagues to ensure Distribution Centre standards are maintained at all times.
• Show integrity and inspire confidence, doing the right thing both when things are good and when they are tough, and be aware of competitors’ actions, continually identifying ways to improve the Distribution Centre for customers.

Legal & diversity statements

We are committed to providing a fully inclusive and accessible recruitment process. Tesco will only recruit individuals who have passed the school leaver’s age. Applicants must be over the age of 18 if the role requires working before 6:15 am or after 9:45 pm, or involving work in areas such as the warehouse, beers, wines & spirits, counters, bakery, and driving roles.

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