Your Role and What You’ll Be Doing
The Court of Protection is the judicial body responsible for making decisions relating to the management of finances and other affairs of those individuals who lack the mental capacity to do so themselves. As one of the UK’s leading firms of solicitors, we have a dedicated and experienced team who specialise in all matters relating to the Court of Protection. In the role you will act as the first point of contact for all queries received into the team, ensuring they are directed and escalated as appropriate. This plays a key role in liaising with internal stakeholders and clients to provide advice and respond to queries which can be time sensitive and within emotive circumstances. The role not only plays an integral part in protecting and enhancing client care but also ensures case handlers have sufficient capacity to service valuable deputyship work and the relationships with families and external parties.
You will be required to attend the Manchester office once per week.
- Liaising with core stakeholders including case managers and other fee earners within the business regarding issues that arise
- Taking instructions from clients and assisting with providing legal advice, including obtaining evidence and where appropriate, to achieve appropriate resolutions for the clients.
- Achieving time recording and fee income targets to ensure profitable working.
- Attending and contributing to team/practice area meetings and complying with directions/decisions made to ensure team objectives are achieved.
About You
We’re looking for a Paralegal with excellent client care skills, who is a well‑motivated individual with a friendly, enthusiastic, and can‑do approach. Our ideal candidate will have the following:
- Demonstrable interest in Court of Protection work
- Exceptional interpersonal and communication skills
- The ability to work well as both a team and independently
- Strong organisational skills and the ability to manage multiple tasks efficiently
- The ability to be sensitive and sympathetic whilst understanding our clients’ needs
- Previous experience working in Court of Protection ideally across Property and Affairs would be desirable
Our Benefits – What We Can Offer You
- 25 days holiday as standard plus bank holidays – you can buy up to 35hrs of extra holiday too.
- Generous and flexible pension schemes.
- Volunteering days – two days of volunteering every year for a cause of your choice (fully paid).
- Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
Additional information: As part of the Irwin Mitchell Group’s on‑boarding process all successful applicants are required to complete the group’s employment screening process. This includes establishing eligibility to work in the UK, criminal record and financial checks with our trusted third parties, fully compliant with data protection and other applicable laws.
Irwin Mitchell LLP is an equal opportunity employer.
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