Admin officer

Responsibilities

• Provide a comprehensive range of administrative services to all UCNEST’s landlords, tenants and third party clients.
• Respond promptly to all incoming calls, written and face‑to‑face queries.
• Log in and resolve issues, or direct to the relevant staff members.
• Communicate effectively with potential landlords and tenants.
• Manage and process all applications, involving accurate data collection and input.
• Account management – UCNEST customers and clients.
• Responsible for marketing elements such as leaflets, flyers and website content.
• Produce relevant regulations regarding letting and renting.
• Assist Marketing & Sales team as required.

Requirements

• Relevant administration and client service experience preferred.
• Proficiency in IT, in particular MS Office.
• Excellent organisational skills.
• Profound language skills in both English and Mandarin.
• The ability to work on one’s own initiative and to be a proactive team member.
• The ability to pay close attention to details.

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