Operations Coordinator (Monday to Friday)

Operations Coordinator (Monday to Friday)

Location: LHR GBR London, Units 8 X2, Hatton Cross Centre, Middlesex, MD TW62GE, GBR

Essential Job Functions

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process.
• Track and trace cargo as necessary to ensure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing.
• Communicate with customers regarding disposition of freight (tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
• KPI adherence – DNI / LNR / Cost accuracy / ROTP.
• Ensure compliance in line with company standards.
• Other duties as assigned.

Education & Experience

• 2 years experience in freight operations, logistics, or a related field.

Physical Duties & Requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components.
• Sitting for extended periods of time.
• Walking within the warehouse and inspecting freight.

Other Skills & Abilities

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both imports and exports.
• Must have strong verbal and written communication skills.
• The ability to work in a fast‑paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.
• Strong knowledge of Microsoft Word and Excel.
• Other duties as assigned.

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