Service & Operations Administrator (NEXT-04) Swanley, England
Salary: GBP30000 – GBP32000 per annum
Job Title: Service & Operations Administrator
Location: Swanley, Kent
Job Type: Permanent, Full Time
About us:
We are a busy and well-established commercial door and entrance systems company specialising in:
- Automatic doors
- Drive-thru windows
- Reactive repairs and maintenance
We are looking for a highly organised and proactive Service & Operations Administrator to support the day-to-day running of our office and operations team.
This is an important role within the business and would suit somebody who enjoys structure, organisation, and keeping multiple moving parts under control in a fast-paced engineering environment.
About the role
- Answering incoming calls and handling general enquiries
- Processing supplier invoices and receipts
- Raising purchase orders and ordering materials
- Supporting insurance and compliance administration
- Updating CRM/database records and customer information
- Assisting with engineer paperwork and job administration
- Managing incoming emails and supplier communications
- Supporting directors with general office administration
- Assisting with stock/material tracking where required
- General administrative support across the business
Important: This is not a quiet reception role. We are looking for somebody who can manage multiple responsibilities, stay organised, and support a busy operational team.
About you
We are looking for somebody who is:
- Highly organised and detail-focused
- Calm and professional under pressure
- Able to prioritise multiple tasks effectively
- Comfortable working within a busy engineering/service environment
- Confident using Windows computers and office systems
- Proactive and able to work independently
- Professional and confident on the phone
Experience within engineering, construction, facilities management, manufacturing, HVAC, fire/security, glazing, or service industries would be highly advantageous.
What we offer
- Supportive team environment
- Opportunities to grow within the business
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