Ihre Aufgaben
Sharps Pixley, a well-established physical precious metals and bullion brokerage based in London’s West End, is seeking an experienced and detail-focused Cashier to join their Customer Services team. The role combines front‑office cashiering, online order processing, and secure fulfilment and distribution, operating within a highly controlled, high‑value environment. The successful candidate will demonstrate strong transactional accuracy, sound compliance awareness, and prior exposure to dealing with high‑net‑worth clients. Key responsibilities include:
- Perform cashier and counter duties, processing high‑value cash, card, and bank transfer transactions with accuracy and efficiency
- Execute buy and sell transactions for physical precious metals and bullion, applying live pricing and internal procedures
- Process online bullion orders, ensuring accurate pricing, payment confirmation, and order validation
- Coordinate order fulfilment and distribution, including: Preparing metals for client collection or secure delivery; liaising with internal operations, vaulting, and approved logistics partners; ensuring all packaging, documentation, and dispatch procedures meet security standards
- Verify, count, and reconcile cash and physical metal holdings on a daily basis
- Issue transaction confirmations, invoices, and supporting documentation
- Perform customer due diligence (CDD) in line with the Money Laundering Regulations 2017, escalating cases requiring enhanced due diligence (EDD) in accordance with internal procedures
- Maintain strict adherence to security protocols for handling physical metals and high‑value assets
- Support daily reconcilations, audit trails, and internal reporting requirements
Was Sie mitbringen sollten
- Proven cashier experience is essential, ideally gained within bullion, private banking, FX, wealth management, or other high‑value transactional environments
- Exposure to dealing with high‑net‑worth clients, with confidence handling significant transaction values
- Experience processing online orders, payments, and fulfilment workflows
- Strong understanding of cash handling, reconcilations, and operational controls
- Sound working knowledge of UK Money Laundering Regulations 2017, including CDD and EDD processes
- Exceptional attention to detail and ability to work accurately under pressure
- Professional, discreet, and customer‑focused communication style
Preferred (but not essential)
- Prior experience handling physical bullion; coins and bars
- Familiarity with secure logistics, insured delivery, or vaulting processes
- Experience working in a regulated or security‑controlled financial environment
Ihre Vorteile bei uns
At Sharps Pixley, you will experience the stability and security of a traditional company, combined with the dynamic of a modern employer. Our benefits are designed to support what matters most to you – from financial security and professional development to work‑life balance and additional rewards that recognise your contribution.
- Financial Security: Your dedication deserves to be rewarded – both now and in the future. Enjoy a competitive salary, a range of employee benefits, and the opportunity to earn attractive sales incentives. You’ll also benefit from exclusive staff discounts on our products.
- Reliability & Balance: We offer 25 days of annual leave and a reliable five‑day working week, ensuring your weekends are free – for family, friends and everything else that’s important to you.
- Health & Well‑being: We believe everything works better when you’re well. This is why we support you with a wide range of fitness and health offerings, complimentary beverages, as well as fresh fruit and vegetables (availability depends on location).
- Personal Development: Your growth matters to us. Take advantage of tailored training opportunities and a variety of ways to build on your strengths. Through our comprehensive onboarding, you’ll gain a solid understanding of the world of precious metals and receive ongoing support as you progress in your career.
- Shared Success: Our culture is built on respect, collaboration and short decision‑making processes. You’ll be part of a dedicated team that combines reliability with an innovative mindset – working together towards shared success.
Disclaimer: Sharps Pixley is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of gender, age, disability, sexual orientation, or background.
Visit our website: https://www.sharpspixley.com/
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