Job Description
Senior Account Manager (SAM) oversees projects within a vertical account team to ensure quality and provide continuity and tactical alignment, while leading high‑profile projects from the client through to the project manager and cross‑functional team. The SAM partners with the Account Director to assist brand partners with the development and management of the tactical plan.
What you’ll do
- Ensure quality and consistency across multiple tactics led by both Avant and external partners.
- Provide oversight and consultation to Account Managers regarding project execution.
- Act as the in‑house client by communicating client expectations to the cross‑functional team.
- Act as the Customer Management Office (CMO) liaison within the respective account.
- Provide invoicing information and budget status updates to clients as requested.
- Provide direction and review of job scope changes and closeouts as necessary.
- Provide peer‑to‑peer channel insights and recommendations.
- Drive strategic partnerships with clients by applying knowledge of their products and objectives.
- Lead and actively participate in strategic brainstorming sessions and annual strategic planning.
- Create proposals for projects within assigned accounts.
- Partner with finance team and project managers in budget development.
- Perform other strategic work as delegated by the Account Director.
- Ensure strategic objectives are met with each client project.
- Support organic growth opportunities for the account through a strong understanding of Avant capabilities, client needs, and buying signals.
- Partner with Project Management Team to execute projects from initiation and planning through the closing phase.
- Develop and manage project creative briefs and client scope statements.
- Supervise projects to ensure tactical and strategic goals are met.
- Follow all policies, procedures, industry standards, and compliance guidelines and ensure team members’ adherence.
- Execute client status meetings and prepare all meeting materials and follow‑up items.
- Monitor the overall project scope from a client and account perspective and communicate scope changes when necessary.
- Provide final approval on all deliverables to ensure strategic objectives are met.
- Develop and communicate status reports with management and the client, monitoring project and team results against client expectations.
- Monitor and manage project‑related risks and issues in partnership with the project manager; resolve and elevate risks and issues to the client when needed.
This position is a perfect fit for you if
- You are adaptable, resilient, and comfortable adjusting your scope, responsibilities, and focus as the business grows.
- You can adapt to evolving priorities and are proactive, driven, and resourceful with strong prioritisation skills.
- You are a highly organised self‑starter, able to work independently and under tight deadlines.
- You are comfortable with social media platforms (X, Facebook, Instagram, LinkedIn, Snapchat, YouTube, Pinterest).
What you should have
- BA/BS or equivalent required.
- 3–4 years of team leadership experience required.
- 3–4 years of client/customer management experience required.
- 2+ years in pharmaceutical sales/marketing preferred.
- 2+ years of experience in strategic planning preferred.
- Leadership experience in a corporate, marketing, or life sciences environment preferred.
- Project management experience preferred.
Pay Range
$85,000 – $105,000 per annum. Compensation is determined by job‑related, non‑discriminatory factors including work experience, skills, certifications and geographical location.
Benefits
Real Chemistry offers a comprehensive benefit program and perks tailored to each region, including generous holiday and paid time off, private medical, dental and vision plans, support for saving for the future, mental wellness coaching, and access to over 13,000 online classes through LinkedIn Learning.
Equal Opportunity Employer
Real Chemistry is an Equal Opportunity employer. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. If you require accommodations throughout the interview process, please let your recruiter know.
Important Notice
Real Chemistry has received reports of fraudulent activity bearing its name. Do not share personal or financial information or make payments to unverified sources claiming affiliation with Real Chemistry. For more information, visit https://www.realchemistry.com/scam-alert.
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