Location: London – Bedford Square
Department: Catering
Reporting to: Bar Manager
Starting Date: As soon as possible
Contract Type: Permanent
Hours of work: Full-time; 35 hours per week. Working 5 days per week (Monday to Saturday) on rota basis. Shifts are typically between 7am to 9pm, or later if required.
Role Overview
This is a customer-facing role within the bar and catering team. You will serve food and drinks, support events across the school and assist in the kitchen when needed.
Main Responsibilities
- Serve hot and cold drinks, food and alcohol
- Provide a friendly and approachable service to students, staff and visitors
- Handle payments accurately
- Prepare coffee using a manual machine, including milk texturing and basic machine maintenance to Standard Operating Procedures
- Support and restock bar supplies, fridges and shelves
- Receive and store deliveries correctly across stock rooms
- Keep all food and beverage areas clean, organised and well maintained
- Support the setup, service and closing down of private functions and school events
- Assist and support the kitchen team in the dining room when required
- Maintain cleanliness across the bar and service areas including FMB, BMR and Bar
- Follow food safety and health and safety requirements at all times
All Staff Must
- Comply with all legislative and regulatory requirements (Finance, HR, Health & Safety)
- Adhere to the requirements set out in the AA Code of Behavioural Expectations and other institutional policies
Person Specification
Skills
- Strong customer service and communication skills
- Good numeracy skills for handling payments
- Ability to work under pressure while maintaining a positive attitude
- Strong attention to detail
- Ability to multitask in a busy environment
- Problem solving and ability to use initiative
Experience
- Previous experience in a bar, café or customer facing role
- Experience preparing coffee using a manual machine
- Experience handling stock, deliveries or event setup is desirable
Qualifications And Training
- Basic food safety knowledge
- Willing to complete further health and safety training
Attributes
- Flexible and able to adapt to changing priorities
- Positive and proactive approach to work
- Works well as part of a team and supports colleagues
- Maintains a professional and respectful approach with colleagues, students and visitors
- Communicates clearly and calmly, even under pressure
Creative thinking and problem-solving are essential skills for AA employees. Ideal candidates will be high-energy individuals and team players.
What We Offer
We offer a wide range of staff benefits, including up to 40 days’ leave per annum, in addition to Bank Holiday, a defined pension scheme, season ticket loans and access to professional development opportunities.
You will also be able to take part and be involved in a creative and unique teaching environment, where the students display their amazing work with various on-site exhibitions, public programmes and lectures.
Our Bedford Square campus is based just a 5-minute walk from Tottenham Court Road station, right in the heart of Central London.
Inclusive Culture and EEO
We are committed to creating an inclusive culture where all members of our community are supported to thrive. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
Immigration & Work Eligibility
Please note that it will not be possible for the AA School to issue a Certificate of Sponsorship for successful candidates. Therefore, the appointed candidate will need to be eligible to work in the UK for the duration of their employment with the AA School, in accordance with the Immigration, Asylum and Nationality Act 2006.
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