Job Overview
You will assist the Catering Supervisors and Chef Managers in all aspects of food service, including taking payment for food and drinks and cleaning equipment as required.
With an excellent eye for detail and high health and safety standards, you will ensure all food is handled in accordance with the standards set by our Food Safety & Quality management system. Alongside this, you will be responsible for delivering and maintaining excellent stock control skills and carry out and record any checks required on behalf of the Chef Manager or Catering Supervisor.
Key Areas of Responsibility
- Assist Chef’s and Front of House Manager in the preparation and cooking of food
- Serve meals, snacks & drinks including taking payments.
- Clean all equipment, crockery & cutlery as required.
- Maintain cleanliness standards in the dining area.
- Work within a team supporting your other team members.
- Support, operate and provide service in areas including but not limited to: Serveries, Retail Hospitality & Micro market
- Ensure all food is handled in accordance with the standards specified in the Food Safety & Quality Management System
- Ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice.
- Participate in ongoing professional development and training that may include off-site and occasionally overnight travel.
- Ensure all raw materials and packaging materials are stored in the correct areas of the site.
- Embrace and actively participate in the Zero Harm culture.
Togetherness
- Ability to work as part of a team
- A flexible approach to working hours
- Be supportive of colleagues
Nurture
- Keen to learn on the job
Pride
- Be honest and trustworthy
Skills/Knowledge/Experience Required
- Customer Care and Customer Service experience, preferably in a Catering environment – candidate must have the ability to communicate positively and confidently.
- Problem solving skills, ability to see the end game and work around particular hurdles placed at short notice.
- Able to work independently
Qualifications
Required Skills and Experience:
- Proven experience in food preparation or catering assistance (or willingness to learn)
- Excellent attention to detail and organizational skills
- Ability to work efficiently in a fast-paced, team-oriented environment
- Strong customer service orientation and interpersonal skills
- Physical stamina to stand for extended periods and perform manual tasks
- Reliability and punctuality, with a flexible approach to scheduling
Preferred Qualifications:
- Previous experience working in catering.
- Demonstrated commitment to maintaining high standards of cleanliness and hygiene
Personal Attributes
- Enthusiastic and positive attitude toward customer service
- Adaptability and resilience when working across different sites
- Commitment to inclusive and respectful workplace practices
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.
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