CRM & Loyalty Leader – Guest Journeys & Retention

Côte Brasserie in Kensington, London, is seeking a CRM & Loyalty Manager to lead customer retention strategies and enhance guest experiences. The role involves delivering impactful CRM campaigns and building meaningful relationships to turn first-time visitors into loyal customers.

The ideal candidate will have proven experience in CRM management, a strong knowledge of relevant technologies, and a creative approach to performance-driven marketing. This hybrid role requires working from the office three days a week.

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