Company: Randstad Technologies Recruitment
Location: Newcastle upon Tyne
Job Description:
Randstad Technologies Recruitment is seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy on-site in Newcastle. The role focuses on non‑voice, real‑time messaging and live chat channels, supporting a major UK telecom project.
You will analyse customer interactions, resolve day‑to‑day queries, and drive improvements across digital touchpoints. Responsibilities include managing live chat, investigating everyday issues, and reviewing data to
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Posted: August 12th, 2026