Company: Pearson
Location: London
Job Description:
Pearson is seeking a Specialist in Customer Services (Clinical UK) to provide escalated support, resolving complex customer queries by phone and email. You will work closely with customers to recommend optimal solutions and collaborate with various teams to ensure customer satisfaction.
The role requires 2-3 years of customer service experience, strong communication skills, and familiarity with NHS processes. Benefits include flexible workplace programs to meet diverse team needs.
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Posted: June 5th, 2026