Associate Store Leader, Lafayette

In short

As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand’s premium identity. You will translate On’s detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team’s successes.

Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership.

Your story

• You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands.
• You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles.
• You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members.
• You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits.
• You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders.

Attributes of a successful candidate

• Relational Intelligence: The ability to understand and connect with others on an emotional level, and to use this understanding to build strong relationships.
• Analytical Thinking: The ability to break down problems into smaller parts and to identify the root causes, understand the relevant data, and use numerical or statistical insights effectively.
• Excellence: Having high standards for own output and others’ work while being attentive to details, and striving for perfecting existing processes or systems.
• Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
• Collaboration: Building partnerships and working collaboratively with others to meet shared objectives.
• Self Awareness: The ability to understand your own emotions, strengths, weaknesses, and values and how they affect your behavior and performance.

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