Support Technician: Electrical & Instrumentation

Overview

You will contribute to the delivery of a comprehensive maintenance and instrumentation maintenance and servicing provision for staff, students and external customers across the School underpinning the fundamental working practices of the teaching, research and facilities.

Main duties and responsibilities

• Carry out routine maintenance of common laboratory equipment, using standard operating procedures, and keeping records. To include water purifiers, ultra-low temperature freezers, vacuum pumps, as examples.
• Where required, assist operations team members to create bespoke apparatus for research applications, providing input at all stages of development and production
• Diagnose faulty equipment requiring repair and undertake repairs using appropriate tools, techniques and procedures where competent to do so under the supervision of the team leader
• Maintain accurate records of works undertaken, using appropriate IT and software, including the Asset Database, and SAP for ordering.
• Assist with purchasing including ordering and distributing goods.
• Carry out PAT for new items, adding them to the Asset Database, and also for repaired items. Assist staff to scrap old items and ensure these are removed from the database.
• Participate in the planning and organising of the preventative maintenance service schedule for commonly held laboratory equipment
• Provide technical advice to staff and students in relation to the work area and the instrumentation used.
• Liaise with appropriate staff to ensure work areas and equipment are kept functional, for example, prepare areas for visiting service engineers, provide decontamination certificates, keep appropriate records.
• Contribute to the planning and organisation of moving significant amounts of laboratory equipment, or specialised laboratory equipment, using appropriate lifting techniques and equipment, as well as contributing to the moving of equipment.
• Assist with training staff and students to safely operate more complex and specialised equipment, for example compressed gas cylinders and regulators.
• Carry out inductions, training and demonstrations of relevant equipment.
• Understand and apply relevant risk assessments and departmental health and safety protocols at all times
• Carry out other duties, commensurate with the grade and remit of the post

Person Specification

• Minimum qualifying GCSE grade in English and Maths, or equivalent Level 2 qualification
• Demonstrable vocational skills and experience including 18th Edition IET or more recent equivalent training
• Knowledge of electrical and mechanical skills including the use of hand tools used in the installation, calibration and maintenance of laboratory instrumentation
• Understanding and application of Health and Safety regulations and safe working practices
• Ability to complete technical documentation appropriately and accurate record keeping
• Effective communication with colleagues, students and staff, to identify and understand their needs
• Understand how to follow correct procedures and instructions in order to achieve compliance against statutory regulations
• Ability to identify problems and follow suitable escalation routes
• Ability to use common IT applications such as Google Workspaces
• Adaptable to the demands of the role and changes in workflow, planning and organising routine tasks
• Technical Professional registration or equivalent or working towards

What we offer

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development.
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; Technical Career Route
• A range of generous family-friendly policies
• paid time off for parenting and caring emergencies
• support for those going through the menopause
• paid time off and support for fertility treatment
• and more

Details

• Grade: 4
• Salary: £25,249 – £26,707 per annum with the potential to progress to £28,778 through sustained exceptional contribution
• Work arrangement: Full-time (35 hours per week)
• Duration: Permanent, available immediately
• Line manager: Senior Technician: Technical Operations
• Direct reports: None

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