This post is considered by KCC to be a customer‑facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
If you enjoy working as part of a team and are passionate about delivering great customer service to the local community, we would love to hear from you.
KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Responsibilities
- Provide friendly, outgoing and approachable service to customers.
- Work 6 hours per week across a range of hours, including every Saturday.
- May be required to undertake periods of lone working and work at other locations across the Maidstone Library district.
- Perform a diverse range of tasks in a customer‑facing role.
Qualifications
- Excellent interpersonal skills.
- Comfortable meeting and engaging with the public.
- Positive outlook and good personal resilience.
- Ability to carry out a diverse range of tasks.
- Basic library experience is not essential.
Benefits
- 29 days annual leave rising to 30 after 5 years, plus bank holidays.
- Competitive salary.
- Local Government Pension Scheme.
- Opportunities for training and professional development.
- A wide range of health and wellbeing support.
- Good work/life balance.
- Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.
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