Wholesale Merchandiser
Contract: 9 month fixed-term with the possibility of being extended or going permanent
Location: Flexible hybrid working style with three days in the London office
The role
The Wholesale Merchandiser plays a critical role in transforming Pandora’s wholesale merchandising operating model, leading the transition from a financial fill rate approach to a product level, demand led forecasting and fulfilment model. Acting as the merchandising owner for wholesale partners, this role is responsible for establishing range architecture, embedding disciplined assortment guardrails, and driving forecast led order execution. The Wholesale Merchandiser will operate at the intersection of merchandising, sales, demand planning, and supply chain, influencing cross-functional ways of working and shaping how Pandora partners plan, forecast, and fulfil product. This role is pivotal in improving demand visibility, inventory health, and commercial performance across wholesale, while ensuring alignment with Pandora’s global merchandising strategy and values.
About Pandora
Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.
What to expect from the role
- Own the development, implementation, and governance of partner relevant wholesale range architecture, aligned to Pandora DNA and seasonal strategies.
- Define, enforce, and monitor mandatory assortment guardrails, proactively identifying risks and course‑correcting in collaboration with Sales and Supply Chain.
- Lead bi‑annual structured range reviews with internal stakeholders and key wholesale partners.
- Own partner level SKU forecasting, consolidating sell out data, market signals, and commercial inputs into clear and actionable rolling forecasts.
- Implement and manage a rolling 13-week product level forecast with key partners, embedding disciplined forecast reviews and accountability.
- Lead quarterly forecast reviews with wholesale partners, driving actions, decisions, and follow‑through.
- Own exception management for forecast versus fulfilment performance, driving root cause analysis, resolution, and continuous improvement.
- Evolve OTB reviews to incorporate demand, fulfilment, and range compliance metrics.
- Act as the primary merchandising authority for wholesale, representing the channel in cross‑functional forums and influencing ways of working across Global and Cluster teams.
The successful candidate
- Proven merchandising experience, within wholesale or multi‑channel retail environments, with strong commercial judgement.
- Demonstrated ability to analyse sell out data and market signals at SKU level to inform range and forecasting decisions.
- Experience implementing demand led forecasting approaches, including rolling forecast horizons.
- Highly structured and detail oriented, with a disciplined, process driven mindset.
- Strong stakeholder management skills with the confidence to influence cross‑functional teams and challenge ways of working.
- Clear and credible communicator, able to lead range and forecast discussions with both internal stakeholders and external partners.
- Strong analytical capability with advanced Excel skills.
- Proactive, organised, and solutions focused, with a continuous improvement and change mindset.
- Collaborative team player who operates with integrity and in line with Pandora values.
What We Offer
- Career Development & Growth: tailored development plans, mentorship, and regular reviews to support career progression.
- Competitive Salary & Regular Reviews.
- Generous Bonus Scheme and performance related bonuses.
- Hybrid Working Flexibility: three office days and two work-from-home days between Monday and Thursday.
- Early Finish Fridays: finish work at 3 PM every Friday.
- Private Healthcare.
- Employee Discounts & Perks: 55% off Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more.
- Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and birthday off.
- Wellness Hub & Support: access to wellness resources and an Employee Assistance Programme offering free, confidential support 24/7.
- Recognition & Celebrations.
Recruitment and Equal Opportunities Statement
Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.
If you require reasonable adjustments in place during your interview(s), please let us know as soon as possible.
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