Food Service Assistant

Job Title: Food Service Assistant

Location: London

Salary: £14.13 per hour

Hours: 40 hours per week

Role Overview

We are excited to welcome a Food Service Assistant to join our contract team in London.

Key Responsibilities

• Provide friendly and professional service to customers, exceeding their expectations whenever possible.
• Maintain cleanliness and organization in food and beverage areas, including the kitchen, dining room, and coffee shop.
• Assist with food preparation, service, handling, and storage as directed by your Line Manager.
• Ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labeling.
• Supporting the management and upkeeping of storeroom areas.
• Assist when required with the loading or unloading of deliveries to unit.
• Check all items against delivery notes, or an invoice and report to Line Manager any stock, or goods discrepancy.
• Ensure planograms for retail stock are adhered to and fully compliant with company brand standards.
• Actively seek and pass on customer feedback to improve service quality.
• Upsell products and demonstrate excellent knowledge of offerings to customers.
• Participate in continuous improvement efforts to enhance work activities and efficiency.
• Ensure compliance with health, safety, and hygiene standards at all times.
• Complete required paperwork accurately and promptly, including Food Safety and Health & Safety documentation.
• Support stocktaking procedures to minimize waste and ensure efficient inventory management.
• Assist with loading and unloading supply vehicles as needed.
• Flexibility to work in other units within a reasonable distance when required.

Who Are You

• A confident communicator who can engage with customers and team members alike.
• Self‑motivated and capable of working independently.
• Committed to providing exceptional customer care with a positive attitude.
• Enthusiastic about working in a catering environment and maintaining high standards.
• Adheres to personal hygiene standards and follows safety procedures diligently.
• Willing to undertake manual cleaning duties as part of the role.
• Shares knowledge and experiences with team members to foster a collaborative environment.
• Previous experience in a similar role is preferred.
• Basic Food Hygiene/Level 2 certification is desirable but not essential.

Benefits

• Contributory pension scheme
• Career Pathways and MyLearning programmes to grow your career
• Quick access to a Digital GP, and broader healthcare benefits for you and your immediate family
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Discounts on Tesco, Sainsbury’s, Morrisons and other supermarkets
• Up to 44% off cinema tickets
• Cash rewards every time you spend and use them on a wide range of brands
• Free wellness, mindfulness and exercise classes to unwind
• Ability to share all discounts and offers with friends and families

Equal Employment Opportunity

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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