The closing date is Sunday 14th June 2026, 23:59
We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.
We started TEP because we were convinced that understanding how school stakeholders think, feel and act in relation to school is one of the most valuable things a school leader can know. The evidence bears this out: engagement connects to attendance, attainment, employee retention and school culture. Yet most schools still rely on annual surveys disconnected from the outcomes they want to move.
Three years on, TEP works with over 700 schools across the UK, UAE and Australia. We have built a national dataset of more than 330,000 pupils and 30,000 employees, and contributed to and were recognised in the UK Government’s 2026 Education White Paper as a case study in how engagement data can support school improvement.
We are now appointing a School and Community Engagement Officer to join our community team at a pivotal moment in our growth. At its core, this role holds a portfolio of school and Trust partnerships, works alongside the team to secure effective use of TEP by partners and build long term relationships, building advocacy and case studies to showcase benchmark beating practice across the sector.
This is a high-trust, high-ownership role. The right person will bring education sector, school or Trust experience, a real instinct for what partners need, confidence translating engagement data for school and Trust leaders, and the excitement of helping to scale a growing organisation. You should care about the mission and bring genuine curiosity about what TEP’s data is showing.
The opportunity
Our partner base has grown rapidly over the past three years to over 700 schools across the UK, UAE and Australia. We are appointing a School and Community Engagement Officer at a pivotal moment, joining as a partner-facing colleague with strong influence on how we deliver to schools and Trusts, holding a portfolio of partnerships, and working closely with the wider community team to enhance the TEP community experience.
You will work closely with leaders to deliver the day-to-day experience of TEP, develop resources and run data review sessions to support use of engagement data in leadership teams, use AI and automations to enhance working practices and scale our work.
We are a small, mission-driven team and this is a high-trust, high-ownership role. The right person will care about the quality of the partner experience, be genuinely curious about the problems schools and trusts are trying to solve, and be excited about using AI tooling not as a shortcut but as a genuine accelerant for good work.
The role
Day-to-day the role will involve partnership management of our schools and Trust partners to support their use and understanding of our platform and its insights. The role will also build community engagement with our national research projects and support wider partnership and network building. We anticipate this role will involve an element of travel to visit our school and Trust partners to provide support and training.
About you
We are open to a range of backgrounds. The right person will bring education sector experience or partnership management skills, a genuine interest in school improvement, and real enthusiasm for the way engagement data and AI are changing how schools think about pupil and staff outcomes. You should care about the mission and bring genuine curiosity about what TEP’s data is showing.
What you’ll need
- We imagine that most strong applicants will have experience in UK schools or Trusts or education partnership roles.
- Strong communication skills, including the ability to write clearly for external audiences and present confidently to senior school and Trust leaders.
- Confident translating engagement data for school and Trust leaders, leading data review meetings and supporting quality assuring partner-facing analytical outputs.
- Confident leading partner conversations, including retention and renewal discussions with school and Trust leaders.
- Track record of developing externally facing resources, training materials and case studies that support school and Trust leaders to use their data well.
- Experience designing and delivering workshops, training sessions and CPD to school and Trust audiences.
- Experience managing complex partner relationships and escalating effectively.
What will set you apart
- Experience of leading a school improvement initiative in the education sector.
- Comfort using AI tools to support ways of working, including reviewing outputs for accuracy and usability.
- Experience contributing to a small, growing team beyond individual responsibilities, helping the team do their best work.
- Experience of working at scale with MATs, Teaching School Hubs, or local authorities.
How you’ll work
As well as the experience above, we are looking for people who:
- Have a clear passion and interest for improving school engagement and supporting school leaders across the UK.
- Are entrepreneurial and solution-focused, comfortable with ambiguity and able to make good decisions without a lot of structure around them.
- Share our intellectual curiosity and desire to learn rapidly.
- Are detail-oriented, analytical and happy to spend time scrutinising data.
- Are enthusiastic and proactive about keeping up to date with developments in the sector, especially around education research, school improvement and AI-assisted work.
- Are excited to join a growing organisation and help shape our service and how we work.
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