Support Worker

Company: Brook Street
Apply for the Support Worker
Location: Newcastle upon Tyne
Job Description:

Support Worker – Children and Young People (Residential Care)Location: NewcastleCompany: Brook Street

About the Role

Brook Street is recruiting Support Workers – Children and Young People to join a dedicated and supportive team within a residential care setting. This is a rewarding opportunity to make a real difference in the lives of children and young people who have experienced trauma, loss, or instability.

Six months’ care experience is essential for this role. You will play a vital part in supporting the physical, emotional, and social needs of children and young people, working collaboratively with colleagues, families, and external professionals. The role also includes transporting children and young people to school, appointments, and activities.

Key Responsibilities

  • Provide day-to-day care in line with individual care plans
  • Create a safe, nurturing, and stimulating environment
  • Support education, recreation, and personal development
  • Implement behaviour management and therapeutic approaches
  • Safeguard and promote the welfare of children and young people
  • Maintain accurate records and documentation
  • Participate in team meetings, reflective practice, and ongoing training
  • Work a flexible rota, including evenings, weekends, and sleep-in shifts

Essential Requirements

  • Right to work in the UK
  • Ability to pass enhanced DBS and safeguarding checks
  • Ability to work shift patterns
  • Emotional resilience and the ability to remain calm under pressure
  • Reliable, flexible, and committed to child-centred care
  • Physically able to meet the demands of the role
  • Previous experience supporting children, young people, or families

Desirable

  • Experience or understanding of residential childcare
  • NVQ Level 3 Children and Young People / Level 3 Diploma in Residential Childcare
  • Recognised social work qualification
  • Ability to work effectively with families and external agencies

Personal Qualities

  • Emotional resilience and self-regulation
  • Reliability and consistency
  • Strong professional boundaries
  • Reflectiveness and willingness to learn
  • Confidence working as part of a team
  • A genuine commitment to safeguarding and child-centred care

What We Offer

  • Full training and clear development pathways
  • Structured induction with protected shadowing
  • Regular supervision, debriefs, and reflective practice
  • A supportive, values-driven team culture
  • Access to external professional consultations
  • Strong focus on staff wellbeing and safe working practices

How to Apply

For more information or to apply, please contact:Mark Whiteley0191 625 7855This is an excellent opportunity to build a career in residential childcare while making a meaningful and lasting impact on the lives of children and young people.

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Posted: June 4th, 2026