Seasonal Sales Assistant + Party Host
Department: Retail
Employment Type: Fixed Term – Part Time
Location: Bournemouth
Compensation: £13.45 / hour
This role is a fixed‑term, part‑time 8‑hour contract based in Bournemouth. You will be the face of the store, welcoming customers and creating a fun, engaging shopping experience. You will use product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you will help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You will also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. Flexible shifts, interactive training and development opportunities, and a competitive hourly rate based on the Living Wage are part of this role.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer on‑skin product demonstrations.
- Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
- Assist in hosting in‑store events & parties, providing a memorable and inclusive experience.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
- Passion for delivering exceptional customer service and creating memorable experiences.
- Strong teamwork skills, working collaboratively to achieve goals and support a positive work environment.
- Excellent communication, keeping information flowing smoothly across staff and management.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit‑based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender‑affirming care
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