Process & Change Lead

Process & Change Lead – Castle Donington

Mediq UK is a supplier of healthcare consumables, equipment, cleaning and hygiene products, and healthcare devices to hospitals, care homes, and other facilities across the UK.

Salary

£45,000.

Responsibilities

• Partner with the Programme Manager to develop and implement a structured change management framework across programmes and projects.
• Define and oversee the stakeholder engagement, communications, and business readiness approach.
• Ensure change activities align with programme plans and milestones.
• Work closely with functional leads to understand business impacts and ensure appropriate change interventions are in place.
• Coordinate change plans across multiple projects, ensuring consistency and avoiding duplication or gaps.
• Lead the development of clear, targeted communication strategies and materials to support programme delivery, collaborating with Internal Communications and Marketing teams.
• Assess, document, and manage change impacts across the organisation.
• Monitor and report on change readiness, adoption, and engagement levels.
• Provide guidance, challenge, and support to project teams on change and communication activities.
• Establish and maintain tools, templates, and standards for change and communications across programmes.

What we’re looking for

• Proven experience leading change management across complex programmes or transformations.
• Strong understanding of change and communication methodologies and best practice.
• Experience working across multiple projects with competing priorities.
• Strong stakeholder management and influencing skills across all levels of the organisation.
• Ability to translate complex change into clear, engaging communication.
• Experience assessing and managing business change impacts and readiness.
• Experience in large-scale transformation or integration environments.
• Familiarity with structured change methodologies such as Prosci and ADKAR.
• Experience working within matrix organisations.

Benefits

• 25 days holiday plus bank holidays
• 4x Life Assurance
• Pension scheme
• Sick Pay
• Cycle to Work scheme
• Employee Assistance Programme

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

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