Specialist Support Worker (Supported Housing for Women)
St Martin’s House, Clapham, London
Full time, Permanent, 35 hours per week. 8‑hour shifts, 7‑day rota, 07:45 – 20:15. No lifts in building.
About The Connection at St Martin’s
We believe everyone should have a place to call home and work with those who have experienced homelessness. We celebrate diversity and welcome people of all backgrounds, especially those with lived experience of homelessness.
About the Role
Provide direct support to 18 women in a 24‑hour supported housing service, manage a small caseload of residents, and keywork them. Work closely with other support workers and the in‑house psychologist. Model person‑led, psychological, gender‑ and culturally informed support, build trust, and collaborate as a team player.
Responsibilities
- Provide 24‑hour support to residents, ensuring a therapeutic, safe environment.
- Manage a caseload of women, facilitating their recovery and progress to independent accommodation.
- Collaborate with support workers and the psychologist to plan and review care.
- Build and maintain trustful relationships with residents.
- Act as a team player, sharing knowledge and supporting colleagues.
Qualifications
Experience or training in supporting people who have experienced homelessness or mental health challenges is desirable. Excellent interpersonal, communication, and organisational skills. Ability to work flexible hours and manage a physically demanding environment.
Benefits
- Generous training budget, plus an annual personal training budget.
- Enhanced Sick Pay Policy.
- Enhanced family‑friendly policies.
- Day off for moving house.
- Hybrid working (depending on role requirements).
- Pension – 5% Employer, 3% Employee.
- Cycle to Work Scheme.
- Season Ticket Loan.
- Employee Assistance Programme.
- Reward Gateway discount vouchers and cashback.
- London Living Wage employer.
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