Floor Supervisor (Head Waiter)

Company: Incipio Group
Apply for the Floor Supervisor (Head Waiter)
Location: London
Job Description:

As the third step onour career pathway, our Supervisors excel at leading their teams with strongproblem-solving skills. They inspire and support their colleagues, seamlesslybridging the gap between Managers and the wider team.

Benefits + BestBits

  • Transparent and fairTRONC Payments
  • 60% of our managementteams are people we have progressed internally
  • Self Space: FreeTherapy available through Self Space. Accessible to anyone who works forIncipio
  • Referral Bonus: refera friend and once they have passed their probation you receive a bonus
  • Career support andopportunities to develop within the Career Pathway, expanding in your role asthe business grows
  • Company awards tocelebrate team and regular events
  • Incipio FC + SeasonalSocials
  • Incentive tripssponsored by Brands (Think Wine trips to Portugal and Ski Trips to France)
  • Enhanced Maternity,Paternity and Adoption leave
  • 50% discount for foodand drink in all of our venues

What you’ll be getting up to

  • Ensuring our guestshave the best possible experience by delivering outstanding hospitality acrossyour team
  • Ensuring the venueruns efficiently by setting an example and proactively leading your team andproblem solving on shifts
  • Motivating your teamby providing excellent support, training and encouragement
  • Working with yourmanagement team to drive sales in your venue with the support of your team
  • Proactive planning,preparation and briefing of the team
  • Bringing ideas,processes and orgainisation to life
  • Attending trainingcourses to develop your leadership skills and gain certification such as FirstAid, Fire Marshalls and Personal Licenses
  • Having fun, laughing alot and giving good vibes

What we’re looking for

  • Vibrant + energeticindividuals
  • A leader, someone whoenjoys setting examples and answering questions
  • An insightful andimpactful human, who loves to see their team achieve
  • A discipline forexceptional standards
  • A natural with guests,someone who enjoys interaction
  • Friendliness,playfulness and approachability

We’re all about celebrating individuality & inclusivity. At Incipio, we believediverse teams make the best teams. That’s why we welcome applications from allbackgrounds, experiences, and perspectives; regardless of race, gender, age,disability, religion, sexual orientation, or anything else that makes youuniquely you. If you need any adjustments during the application process, justlet us know. We’ve got you!

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Posted: June 4th, 2026