Receptionist / Telephonist – Whitefield

We are looking for a bright, enthusiastic, and professional individual to join our team as Receptionist/Telephonist to assist with day-to-day client service and administration

Duties will include, but not limited to:

• Telephone answering as part of a team, distributing calls and taking messages
• Greeting and assisting clients and visitors to the office in a professional and helpful matter
• Obtaining Client ID, scanning and verifying
• Dealing with general enquiries either by telephone or face to face professionally and efficiently
• Taking card payments over the phone or face to face
• Dealing with incoming and outgoing post
• Prepare and deliver the banking
• Ordering stationery and office supplies
• Be responsible for creating a welcoming and friendly reception area
• Be able to apply GDPR regulations
• Other administrative duties to support the departments, such as opening and closing electronic matters on our Case Management System, scanning, ordering archived files

Candidates are required to have:

• A previous background in reception. Experience of legal work is desirable, but not essential
• Educated to GCSE levels 4-9 (A to C or higher equivalent qualifications accepted)
• A positive, professional and approachable demeanour
• Excellent work ethic, be happy and confident talking with a variety of people either face to face or on the telephone
• Good base level of IT skills

Details:

• Hours: Monday to Friday – 9:00 to 5:15 (on site)
• Attractive salary dependent on experience

Working on a fixed fee basis means there is no uncertainty as to your outlay.

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