Job title: Community Fundraiser (Donor Relationship)
Hours: 37.5 hours per week*
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool. Office based with occasional working from home.
Salary: £31,325 – £39,826
About Us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world‑class, patient‑friendly hospital for the 450,000 patients and families we care for every year. The charity funds a range of activities and projects that enhance the lives of young patients, including specialist equipment, hi‑tech distraction tools, ward musicians, an on‑site magician and play specialists.
About this role
The Community Fundraiser (Donor Relationship) will deliver an exceptional supporter experience for all community and event fundraisers. The role focuses on building strong, meaningful, long‑lasting relationships with individuals, groups and volunteers who raise funds, ensuring they feel valued, supported and inspired to continue their journey with the charity. Key responsibilities include leading thanking, recognition, supporter journeys and stewardship‑led initiatives that deepen engagement at all levels of community fundraising.
Supporter Journeys & Stewardship
- Create tailored donor journeys for all community and event supporters, ensuring timely touchpoints, personalised engagement and clear pathways for deeper involvement.
- Develop and implement a reward and recognition process that celebrates supporter milestones, achievements and loyalty using insight‑driven methods to nurture long‑term commitment.
- Lead and develop a new thanking process for community and event supporters, ensuring gratitude is timely, meaningful and impactful across all channels.
- Develop an SMS journey for community and event supporters that enhances engagement, provides real‑time updates and complements wider stewardship.
- Work collaboratively with the Marketing & Communications team to source case studies, patient stories and supporter testimonials that demonstrate impact and bring fundraising stories to life.
- Work with marketing on monthly newsletters, contributing stewardship‑led content, supporter spotlights and updates aligned with community fundraising priorities.
Events & Recognition
- Lead the planning and delivery of the annual community awards event, celebrating supporter achievements and strengthening the charity’s relationship with grassroots fundraisers.
- Ensure the event reflects supporter diversity, contribution levels and the organisation’s values.
Data & Insights
- Maintain accurate, timely and GDPR‑compliant supporter records to ensure excellent stewardship and meaningful reporting.
- Use insight and supporter feedback to continually refine journeys, communications and stewardship approaches.
- Any other reasonable duties as required by your line manager.
Job Closes: Monday 15th June 2026, 12pm
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