Client Coordinator

12 month FTC, you will be working with a client providing a unique service as part of the client services team responsible for communicating technical information to create new and existing product packaging.

• Liaising daily with various stakeholders.
• Interacting with the Artwork Production and QC team.
• Entering client information into the Product Life‑Cycle Management system.
• Communicating job progress and answering customer queries by telephone and email.
• Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
• Producing electronic certificates, reports and invoices accurately and in a timely manner.
• Contributing to credit control activities as required.
• Liaising with and supporting the Global sales and marketing managers as required.
• Booking and sending out samples.
• Participating in team meetings and following through on actions/projects.
• Contributing to the upkeep and improvement of office processes and procedures.

Qualifications

• Established candidate with a proven track record in a client‑facing environment.
• Strong administration and organisational skills, able to thrive in a fast‑paced artwork and packaging environment.
• Excellent attention to detail and strong telephone communication skills.
• Knowledge of print processes.
• Ability to communicate effectively with staff, clients and at all levels.
• Good IT skills, including MS Word, Excel and Outlook; responsible for amending Excel spreadsheets.
• Good literacy and numeracy skills needed to produce reports and documents.
• Ability to work under pressure, determine and organise priorities with minimal supervision.

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