Obstetric Ultrasound Administration Assistant
The closing date is 07 June 2026
We are looking for a dedicated, enthusiastic and dynamic individual to join our Obstetric Ultrasound team. Working directly with our sonographers and midwives, the post holder will play a vital role in helping to provide the best possible outcomes for women and their families.
Based at the William Harvey Hospital, the team provides a 7‑day service booking ultrasounds and provides administrative support to the department. The post holder will be required to work shifts to ensure we have administrative cover from 8am to 6pm Monday to Friday.
PLEASE NOTE – WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.
Main duties of the job
To work as part of an appointment team making all patient appointments and dealing with any associated enquiries whilst ensuring all booked appointments are confirmed within the required timeframe.
To deal with general telephone enquiries, take messages accurately, give information and advice (non-medical) to patients and other staff involved in a manner responsive to customer needs and in accordance with trust procedures.
To ensure accurate data entry on the radiology Information system (Soliton).
Action emails from multiple mailboxes.
To be aware of the confidential nature of work and maintain strictest confidence when dealing with patients, staff and other health service business information in accordance with both Trust Policy and the Data Protection Act.
About us
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is ‘great healthcare from great people’. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day‑to‑day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Job responsibilities
Please find attached a detailed job description and person specification for full details of this role.
Person Specification
Experience
- Experience of working in an office environment
- Experience of working with the general public
- Previous NHS experience
- Experience of working in a multi-disciplinary team.
Knowledge
- Ability to prioritise workload effectively and to work under pressure
- Ability to work to deadlines and targets
Qualifications
- Education to GCSE or equivalent. Maths and English grades A-C essential.
Skills
- Computer literacy with word‑processing skills
- Excellent communication and interpersonal skills
- Ability to work quickly and efficiently to a consistently high standard with excellent attention to detail
- Ability to carry out concurrent activities
- Ability to follow procedures and policies
Other
- Upholds and models the Trust values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
East Kent Hospitals University NHS Foundation Trust
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