Administrative Assistant

Administrative Assistant (Part-time)

Location: London (Enfield N14)

Salary: £12.71 – £14.80 per hour

Shifts: Part-time, Wednesdays 2.30pm-7.15pm and alternate Saturdays 8:30am-5:00pm (with 30 minutes lunch break)

About the Role

Central Health Physiotherapy are looking for a proactive and organised Administrative Assistant to join our team. You will play a key role in ensuring the smooth day-to-day running of our clinic, delivering an efficient, professional and patient-focused service.

This is a fantastic opportunity for someone who enjoys working in a fast-paced healthcare environment and takes pride in delivering excellent customer service.

Key Responsibilities

• Manage reception and maintain a tidy, professional, and accessible reception area
• Answer phone calls, emails, and messages promptly and professionally
• Book patients into physiotherapy appointments, classes, and services
• Process payments and update patient records (including insurance details)
• Bank cash and cheques regularly and manage petty cash in collaboration with Accounts
• Provide general secretarial support to clinical staff
• Issue patient surveys following initial appointments
• Contact referrals in line with company policy

What We’re Looking For

• Strong organisational and communication skills
• Excellent customer service and a professional manner
• Ability to multitask and prioritise workload
• Attention to detail and accuracy
• Comfortable handling confidential information
• IT skills (experience with clinic systems such as TM3 desirable but not essential)
• Team player with a positive, proactive attitude

Why Join Us?

• Be part of a supportive and values-driven team
• Opportunity to develop your skills within a growing organisation
• Make a real difference to patient experience and care

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