Hybrid Customer Experience Specialist | E-commerce Fashion

Zachary Daniels Recruitment is seeking a Customer Care Advisor for a fast-growing fashion brand in the Manchester City Centre. This role offers a hybrid working model with 2 days in the office and 3 days from home. The successful candidate will manage customer inquiries, process refunds, and resolve issues while maintaining high standards of customer satisfaction.

Applicants should have previous customer service experience, with e-commerce experience advantageous. Benefits include 20 days holiday, a NEST pension scheme, and a supportive team environment.

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