Handelsbanken is a relationship bank built on trust, long‑term thinking and local decision-making. We provide bespoke banking and wealth management services to personal and corporate customers. Our decentralised model means decisions are made close to the customer, in our branches. Our central Functions teams play a vital role in supporting the branch network, providing the expertise, governance and infrastructure that enable branches to serve customers effectively and sustainably.
The opportunity
We now have an opportunity for a Service & Oversight Associate to join the Business Support Governance team within Wealth Management. This role is based in Tunbridge Wells and would suit someone with some previous experience in either financial services or wealth management.
Key responsibilities
- Ensure that the Handelsbanken Wealth Supplier Register is accurate and up to date at all times
- Ensure all relevant supporting documentation is complete and accurate and stored centrally
- Support the ongoing development of the Outsourcing & Third Party management framework, inline with business and regulatory requirements
- Co‑ordinate and facilitate the following Third party management activities with business stakeholders:
- Due Diligence
- Materiality & Inherent Risk Assessments
- IRAMs
- IT Due Diligence
- Privacy Risk Assessments
- Production of Management Information for inclusion in reporting packs
- Work collaboratively with Handelsbanken Plc Supply Chain Services to drive process improvements, sharing best practice within the team, ways of working, and improvements of frameworks and processes to manage suppliers for performance, risk and value
- Manage user access to business critical systems, including liaising with line managers as part of the joiner, mover, leaver (JML) process
- Assist other key functions from time to time, including:
- Internal and External audits
- Business Continuity Management activities
What we’re looking for
- Strong organisation skills with ability to multitask and prioritise
- Excellent communication and presentation skills and proven ability to effectively interact with team members, clients and peers, earning their trust and establishing credibility
- Excellent written and verbal communication skills
- Self‑starter with the ability and willingness to work on own initiative
- Experience within financial services, preferably the Wealth Management sector, and within similar governance Business Support functions
Why join Handelsbanken
We want everyone at Handelsbanken to feel supported, motivated, and able to do great work. That’s why, alongside brilliant colleagues, meaningful work and training and development opportunities, we provide a variety of benefits designed with your wellbeing in mind. In addition, there is a flexible benefits package with the key highlights detailed below.
The Bank is deeply committed to embedding good equality and diversity practice into all of our activities. This is so that we are an inclusive, welcoming and inspiring place to work that encourages everyone to apply, regardless of socio‑economic background, age, disability, pregnancy and/or parental status, race (including colour, nationality, and ethnic or national origin), veteran status, marital and civil partnership status, religion or belief, sex, gender reassignment or sexual orientation.
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