NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
We have an exciting opportunity for a motivated and highly organised Personal Assistant to join NHS Greater Glasgow and Clyde, supporting the Clinical Service Manager, Lead Nurse and General Manager within Plastic Surgery, Renal and Integrative Care. Based at Glasgow Royal Infirmary, this role is pivotal in ensuring the smooth and efficient running of senior management functions. You will be at the heart of service delivery, providing comprehensive administrative support in a fast‑paced and dynamic environment. Working within NHSGGC offers the opportunity to contribute to high‑quality, patient‑centred care while being part of one of the largest NHS organisations in the UK. This is a rewarding role where you can make a real impact while developing your career within a supportive and values‑driven organisation.
Duration, Location, and Working Pattern
Part‑Time, PermanentBase Location: Glasgow Royal InfirmaryShift Pattern: To be confirmed.Salary is pro‑rata for part‑time hours.
Key Responsibilities
- Provide comprehensive and confidential administrative and secretarial support to the Clinical Service Manager and Lead Nurse, as well as support to the General Manager
- Manage complex diaries, coordinate meetings and appointments, and prioritise conflicting demands effectively
- Act as a key point of contact for internal and external stakeholders, ensuring effective communication and timely response to enquiries
- Prepare, collate and present reports, correspondence, statistics and documentation to a high standard
- Maintain and update systems including eESS, SSTS, databases, filing systems and departmental records
- Attend meetings, take accurate minutes and ensure actions and documentation are distributed appropriately
- Support departmental processes, including recruitment administration, ordering equipment, project coordination and compliance with governance standards
Knowledge, training, qualifications and/or experience required
- HNC/SVQ III in Secretarial Studies or Business Administration or equivalent relevant experience
- Proven experience in a Personal Assistant or similar senior administrative role, ideally within a healthcare environment
- Advanced IT skills with proficiency in Microsoft Office 365 and experience with administrative systems such as eESS and SSTS
- Excellent organisational, communication, and problem‑solving skills with the ability to prioritise a demanding workload
- Strong interpersonal skills with the ability to work independently and collaboratively in a fast‑paced environment
- High level of accuracy and attention to detail, including minute‑taking and report preparation skills
- Ability to handle sensitive information with discretion, demonstrating professionalism, diplomacy and confidentiality at all times
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e‑learning and classroom‑based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Contact
For an informal discussion, please contact Caitlin Ramsay, Service Support Manager – Caitlin.ramsay2@nhs.scot or 07483608820.
Equal Opportunities
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion, and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer and welcomes applications from across the Armed Forces Community.
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