Mobile Receptionist
We are looking for a Mobile Receptionist to cover various Provide sites across Mid Essex. The post holder will act as the first point of contact for all clients, visitors and staff entering the clinic/department/building by providing an efficient and courteous welcome either face‑to‑face and on the telephone.
Driving licence and vehicle essential.
Main duties of the job
- Act as the first point of contact for all clients, visitors and staff entering the clinic/department/building.
- Record the arrival of clients using SystmOne for any Provide services based at a clinic and provide guidance as necessary. If required by the service, check contact details held are up to date and current.
- Assist with attending clinicians with administration by scanning documents onto SystmOne. Book records in and out of clinic using SystmOne. Ensure records are returned to the correct location.
- Complete administration tasks as directed by the Administration Support Team (AST) Team Leader or Administration Support Team Manager.
- Sort and distribute incoming mail for all staff at the clinic and act on items as appropriate, deal with outgoing post (internal and external). Ensure that all internal post is ready for collection on the appropriate days.
- Issue hearing aid batteries as appropriate.
- Ensure that doors and windows are secured and security alarms set if the last person to leave, ensuring files, keys and stock are secured on leaving the premises.
- Be responsible for logging day to day maintenance requests via Provide Estates & Facilities for minor repairs required to the clinic/department/building premises.
Qualifications
- Good general level of education to GCSE level.
Work Related Knowledge & Experience
- Proven work experience in a Receptionist role or experience in dealing with members of the public.
- Experience of working in an administrative role.
- Standard keyboarding skills, computer literate, ability to plan, organise and co-ordinate own work, ability to deal with sensitive issues in a professional and considerate manner.
- Competent use of Microsoft packages.
Circumstances
- Valid driving licence and ability to travel to different bases across the Essex area with own vehicle.
About Provide
Provide is a Community Interest Company (social enterprise) that delivers a broad range of health and social care services in the community. We work from a variety of community settings and have a strong commitment to safety, responsiveness and high quality. As an employee‑owned social enterprise, any profits are reinvested into the local community or back into delivering services.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills. We welcome applicants from underrepresented groups. We are committed to equal opportunities, flexible working practices and the National Living Wage.
Employer Certification / Accreditation
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and requires a Disclosure to the Disclosure and Barring Service.
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