Can you bring your customer-centric approach to our Customer Service team? Join our team and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Responsibilities
- Manage the end-to-end order process, from order entry through to delivery and payment.
- Handle customer enquiries and resolve issues related to pricing, stock, and deliveries.
- Liaise with internal teams to ensure accurate order fulfilment and delivery schedules.
- Maintain accurate records, including CRM data, pricing, and product information.
- Support sales performance by assisting external teams, managing documentation, and contributing to KPI targets.
Skills and Experience
- Experience in a sales office or customer service environment.
- Strong organisational and administrative skills with the ability to prioritise workloads.
- Excellent communication and interpersonal abilities.
- Strong focus on customer satisfaction and delivering high-quality service.
- Proactive, team-oriented approach with the ability to work to deadlines in a fast-paced environment.
What We Offer
- A competitive salary and benefits package.
- Ongoing learning and career development opportunities.
- A supportive and collaborative team environment.
- A strong values-driven culture built on empowerment, innovation, and integrity.
- Opportunities to contribute to continuous improvement and business success.
We review applications regularly, so don’t wait. We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.
To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Nadia Aslam, Recruitment Business Partner, at nadia.aslam@assaabloy.com
Let’s create a safer and more open world – together!
To find out more about us, visit www.assaabloy.com
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
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