Luxury Room Attendant — Elevate Guest Comfort

Job Details

Job Ref: NOB2629

Branch: Nobu Hotel London Portman Square

Location: London Portman Square, West London

Salary/Benefits: Up to £39,000 including service charge and benefits

Contract type: Permanent

Hours: Full Time

Hours per week: 40 hours

Posted date: 21/05/2026

Closing date: 23/06/2026

Responsibilities

• Clean and prepare allocated guest rooms to the highest standards
• Support the housekeeping leadership team in the daily running of the department
• Assist with checking rooms to ensure quality and presentation standards are maintained
• Support and guide room attendants during service to maintain efficiency and consistency
• Help brief team members at the start of each shift on daily priorities and expectations
• Monitor stock levels of linen, amenities and housekeeping supplies
• Report maintenance issues promptly through the correct channels
• Ensure all housekeeping areas remain organised, clean and fully stocked
• Support the training and development of new team members
• Respond promptly to guest requests to ensure a comfortable stay
• Work collaboratively with colleagues across the hotel to maintain smooth operations
• Uphold all company, health and safety and housekeeping standards
• Act as an ambassador for Nobu, embodying our values of Family, Crafted, Smile and Kokoro

Qualifications

You bring experience within a housekeeping role in a luxury hotel environment and have strong attention to detail. Reliable, organised and supportive, you enjoy working as part of a team and helping others succeed. With a positive attitude and commitment to high standards, you take pride in creating clean, comfortable and welcoming spaces for our guests.

Benefits

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

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