Sales Assistant – Croydon

Sales Assistant – £26,041.60 + commission

Store Location: Croydon.

Got a passion for tech and love helping people? At iSmash, we’re on a mission to reduce tech stress for everyone. Whether it’s a cracked screen, a refurbished phone, or the perfect accessory, we’re here to help. As a Sales Assistant, you’ll be the first face our customers see, welcoming them, guiding them to the right solution, and making sure they leave with a smile.

You will report to the in-store manager.

Responsibilities

• Be the face of iSmash: Greet customers, answer questions, and provide expert advice on accessories, refurbished phones, and services.
• Drive sales: Help customers find the right solutions, hit sales targets, and support promotional events.
• Keep things running smoothly: Maintain store displays, manage stock, and ensure the store is clean, tidy, and aligned with the iSmash brand.
• Support the tech team: Apply screen protectors, complete basic phone cleaning, and assist with device check-ins and handovers.
• Stay organised: Submit daily standards reports, track sales, and co-sign returns to the warehouse.
• Deliver great service: Handle transactions, follow up with customers, and ensure every interaction is a positive one.

Requirements

• A passion for tech and gadgets.
• Sales experience.
• Customer-focused attitude.
• Flexibility and a team-player mindset.

Benefits

• Earn a good living: £26,041.60 base salary plus commission.
• Grow with us: Clear career paths into Technician, Manager, Field Support, or Retail Operations roles.
• Enjoy great perks: Company pension, increasing holiday allowance, and relocation support.
• Work-life balance: 21 days holiday plus 8 bank holidays.
• Be part of a winning team: Join a fun, supportive culture with an annual awards party.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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