Job Title: Customer Service Advisor
Salary: £24,900 – £28,650
Location: Cambridge, UK – Hybrid(min. 2 days per week in the office)
Contract: Permanent
Hours: Full time, 35 hours per week
Are you passionate about making a positive first impression and providing world-class customer support to people all over the world? If so, we want to hear from you!
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
As a Customer Service Advisor (also known as Helpdesk Analyst) you will provide first-line customer support to Cambridge English exam centres, candidates and teachers based all over the world. For many customers, speaking to a Customer Service…
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