Service Coordinator

Company Overview

My client is an established provider of air conditioning installation, maintenance, and repair services, working across the London area. They are currently looking for a highly organised and professional Service Coordinator to join their operations team.

Key Responsibilities

• Engineering Logistics: Managing and maintaining the daily schedules for a team of field engineers, ensuring optimal utilisation and adherence to service level agreements.
• Parts Procurement: Identifying, ordering, and tracking the delivery of spare parts required for maintenance and repair tasks to ensure parts availability for scheduled works.
• Quotation Management: Preparing and issuing technical quotes for remedial works and ad-hoc repairs, ensuring accuracy and alignment with current pricing structures.
• Client Liaison: Acting as the primary point of contact for client enquiries, managing job bookings, and providing regular updates on progress.
• Administration: Maintaining accurate job records within the company database, processing documentation, and supporting the wider office team.

Qualifications

For this role they are looking for someone who holds previous experience as a service coordinator. Ideally, they are looking for someone who holds strong experience within the HVAC sector.

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