Retail Advisor – Oxford
Location: London – Oxford Street
Job Type: Part Time
Posted Date: 08-Jan-2026
Reference Number: 71117
As a Retail Advisor you’ll be part of a team that delivers exceptional customer service, helping people discover the products and services that suit them best.
What you’ll be doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organised store environment.
Want to see what it’s all about for yourself? Watch our day-in-the-life video: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV
The must haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast‑paced retail setting.
The other stuff we are looking for
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
- Competitive hourly rate of £12.40, plus a location allowance of £2,800 (pro‑rated where applicable) with potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal and carer’s leave policies.
- 23 days’ annual leave and birthday off, with option to buy or sell up to 5 extra days.
- Excellent pension scheme, matching up to 10%.
- Supportive team and tailored training: a 4‑day (30‑hour) induction within the first two weeks.
- Wide range of support, rewards and tools focused on helping you prioritise what matters.
Next steps
Following your application, you’ll receive an invite to complete an online assessment. If successful, a recruiter will call to discuss the role in more detail.
So, what are you waiting for?
This is an opportunity to shape memorable moments for our customers while building a rewarding career. Apply today and bring your passion for people and technology to life with Virgin Media O2.
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