Sales Adviser

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process. You would need to demonstrate excellent interpersonal skills to build rapport with customers, including listening, questioning, empathy, product demonstration and closing skills.

Key responsibilities

• Demonstrate comprehensive local knowledge of amenities, schools, transport links and competitors.
• Have a thorough understanding of the product and pricing.
• Effectively follow up leads to convert enquiries into site visits.
• Utilise the sales methodology, schemes and incentives to close a sale.
• Achieve sales targets in line with business requirements.

Qualifications & qualities

• Experience delivering sales in a service environment (housebuilding, retail, hospitality, banking, estate agency).
• Commercially astute with a good understanding of the market and competitors.
• Understands and acts upon customer needs to maintain company reputation.
• Thrives on challenge, is resilient and driven to achieve personal and organisational targets.
• Able to remain calm and controlled under pressure.
• Keeps up to date with new thinking including legislation, economic conditions and technology.
• Communicates and negotiates persuasively – capable of influencing others, building rapport with customers.
• Embraces change and explores new ways of working to help the continuous growth of the sales operation.
• Encourages and supports people in the team, sharing knowledge and best practice.
• Able to build relationships across functions, internally and externally.
• Self‑starter who works effectively without direct management.
• IT literate.
• Flexible with working pattern; able to work weekends, bank holidays, and travel at short notice.
• Holds a full driving licence and has use of a vehicle for business travel.

Benefits

• Competitive Bonus Scheme.
• Private Medical Cover – Single Cover.
• 26 days’ holiday (increases by 1 day for every 3 years’ continuous service up to 29 days).

Additional benefits include access to employee loans and savings accounts, house purchase discounts, Cycle to Work scheme, reduced hotel rate, discounts at major retailers, and a share buying scheme. There is also a fully funded annual health assessment.

We support diversity and inclusion and are committed to fair employment for all individuals regardless of background.

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