Support Worker

Company: Cygnet Health Care Limited
Apply for the Support Worker
Location: Maidstone
Job Description:

Company Overview

Cygnet Hospital Maidstone is a 64-bed mental health facility for adults located in the Kent Medical Campus. We support thousands of people across the UK and are currently recruiting full‑time Support Workers.

Position Overview

Support Workers provide essential care to inpatients, assisting nursing staff with admission, assessment, implementation and discharge. The role focuses on dignity and safety, working 38.5 hours per week on a rota that includes days, nights and weekends.

Key Responsibilities

  • Work with the Multi‑Disciplinary Team to support implementation of treatments and therapy as per service users’ care plans.
  • Complement and assist qualified nurses.
  • Undertake safe observations of patients, sometimes on a 1:1 basis and sometimes with other staff.
  • Meet the physical and emotional needs of service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment.
  • Work within safeguarding guidelines.
  • Undertake training in de‑escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours.

Required Qualifications and Skills

  • Excellent communication skills and ability to work as a good team player.
  • Resilience, caring and empathy.
  • Sensitivity and energy to provide a trusting, stimulating and varied lifestyle for patients.
  • A genuine desire to make a real difference in people’s lives.
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role.
  • Flexibility regarding shift patterns and ward changes according to hospital needs.

Benefits

  • Full training and induction.
  • Free car parking.
  • Free lunch when on duty.
  • Regular coaching and support.
  • Employee discount scheme.
  • Company pension scheme.
  • Company‑paid life assurance scheme.
  • Smart Health Toolkit – fitness programmes, nutrition consultation and health checks.
  • Private health care.

Additional Information

Successful candidates will undergo an enhanced DBS check. We do not offer visa sponsorship; applicants must have at least 12 months remaining on their current visa.

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Posted: June 4th, 2026