Pharmacy Assistant: Patient Care & Pharmacy Ops

Company: Paydens Group of Pharmacies
Apply for the Pharmacy Assistant: Patient Care & Pharmacy Ops
Location: East Boldon
Job Description:

Join Our Team: Seeking a Dedicated Pharmacy Assistant at Paydens!

Are you enthusiastic about making a difference in people’s health and well-being through the pharmaceutical sector? Do you excel in a fast-paced, customer-driven environment? If you’ve nodded yes, then Paydens group of pharmacies eagerly anticipates your application!

At Paydens, we pride ourselves on being a family‑owned business within the healthcare and pharmaceutical industry, committed to recognising and bolstering our employees’ contributions and growth. We are on the lookout for a motivated and detail-oriented individual to enrich our team as a Pharmacy Assistant. This role is instrumental in supporting our pharmacy operations and delivering unparalleled customer service.

Your Mission as a Pharmacy Assistant

As a vital member of our team, you will:

  • Assist in the dispensing of medications under the supervision of a pharmacist, maintaining meticulous accuracy and adherence to legal requirements.
  • Offer exceptional customer service, ensuring all patients feel heard, supported, and valued.
  • Contribute to the pharmacy team by maintaining an organised and efficient workflow.
  • Manage inventory by organising, stocking, and ensuring the integrity of pharmaceuticals.
  • Utilise computer systems for processing prescriptions, managing stock levels, and handling customer queries.
  • Maintain a spotless and orderly pharmacy environment.

Who Are We Searching For?

The ideal candidate will possess:

  • A foundation of pharmacy knowledge, with a preference for those holding an NVQ2 in Pharmacy Services or equivalent experience.
  • Exceptional customer service skills; displaying warmth, empathy, and patience.
  • A keen eye for detail, ensuring the accuracy and safety of all pharmacy operations.
  • Strong teamwork capabilities, thriving in a collaborative work setting.
  • Computer literacy, comfortable with learning and utilising various pharmacy software systems.
  • Outstanding communication traits, ability to problem-solve, and the initiative to adapt quickly in a bustling environment.

If you’re starting your career in pharmacy or looking for a new challenge and exhibit a passion for healthcare, we offer comprehensive training and support to empower you in this role.

Working Hours & Benefits:

This role offers a schedule designed to promote work-life balance with these hours: Alternate Saturday and Sunday, cover shifts of 09:00-18:00, 09:00-13:00 and 14:00-21:00 on Saturdays and 08:00-13:00, 14:00-20:00 and 09:00-18:00 on Sundays. Before applying, please ensure availability for these hours.

Employees at Paydens enjoy:

  • Generous staff discount on products and services.
  • Continuous opportunities for learning, development, and professional growth.
  • A supportive, respectful, and inclusive team environment.
  • Engaging role in a leading and esteemed pharmacy group.

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Posted: June 4th, 2026