Serco: Norfolk & Norwich University Hospital, NR4 7UY
Permanent, Full Time (37.5 hours per week – Mon‑Fri 8:00 – 16:00)
Up to £44,397 per annum + Excellent Benefits
Overview
As an Electrical Technician supporting the Norfolk and Norwich University Hospital (NNUH), you’ll help keep a critical healthcare environment running safely, reliably, and efficiently. Your work directly supports patient care, colleagues, and the wider community by ensuring essential electrical services are always available.
What You’ll Do
- Maintain electrical services, plant, and equipment across the hospital estate to high safety and performance standards
- Carry out reactive repairs, fault finding, servicing, commissioning, and maintenance as directed by estates supervisors and managers
- Deliver planned preventative maintenance across a wide range of electrical systems and equipment
- Work safely at all times, assessing risks, following permits and policies, and knowing when to seek advice or support
- Communicate clearly with colleagues, supervisors, managers, and hospital staff regarding work activity, progress, and service availability
- Accurately complete work orders and records using computerised labour control and time and attendance systems
Qualifications
- Completed a recognised electrical apprenticeship or equivalent structured training programme
- Relevant City and Guilds and/or BTEC electrical qualifications
- Proven experience working in a similar environment, ideally within large or complex buildings
- Knowledge and understanding of electrical building services
- Strong communication skills and a customer‑focused approach
Vetting and Checks
A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed to ensure you have the necessary support to perform your duties.
Benefits
- 27 days plus bank holidays (increasing to 29 and 33 days respectively after 5 and 10 years’ service)
- Up to 6% contributory pension scheme
- Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
- Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, opportunity to donate your pennies from your monthly pay to the Serco People Fund Charity
- Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging, representing and empowering all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds
EEO Statement
We are committed to building a diverse and inclusive organisation that supports the needs of all. We are proudly Disability Confident Leader employers and hold the Gold Inclusive Employer Standard. We support fair access to employment for those with unspent criminal convictions.
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