Customer Development Specialist

Company: McCurrach
Apply for the Customer Development Specialist
Location: London
Job Description:

Job Title: Customer Development Executive

Location / Region: Hounslow & Surrounding areas

Contract Type: Permanent, Full time

Salary / Rate: £32,000 basic + 20% Bonus

Other Benefits: Company Vehicle + Fuel Card

Overview

We’re recruiting an enthusiastic Customer Development Executive to represent Carlsberg Britvic across Hounslow and surrounding areas. You’ll build strong relationships with key decision-makers in stores, secure additional displays, increase distribution and drive sales and visibility for their well‑established product range.

This role is ideal for someone with field sales or direct selling experience who enjoys autonomy, building relationships and delivering results in a fast‑paced retail environment. It offers continuous support, career growth opportunities and excellent perks.

About Us

McCurrach is part of Avidity Group Ltd, parent company of a group of sales and marketing agencies (McCurrach, Standout, Wave, Thumbprint & Zing). We increase sales at the point of purchase and help brands sell more through a multi‑faceted approach.

About Carlsberg Britvic Team

Carlsberg Britvic is the largest multi‑beverage supplier in the UK, home to iconic beers and soft drinks such as Carlsberg, 1664, Poretti, Brooklyn, Hobgoblin, Wainwright, J2O, Robinsons, Tango, London Essence and the UK Pepsi portfolio. The business has 6 production facilities and 16 logistics depots across the UK.

What You’ll Be Doing

Working with a Regional Sales Manager, you will sell our soft drinks and beers portfolio, making face‑to‑face contact with convenience (Symbol & Independent) retailers, establishing new business opportunities and delivering a business plan for your territory.

  • Partner with customers by building outstanding relationships in convenience stores, understanding retailer needs, their local consumers, and executing solutions.
  • Adopt a full category‑based selling approach to grow and develop every outlet.
  • Create a winning territory business plan and take a business‑development approach to grow sales and market share.
  • Use data and evidence‑based retailer successes to drive best practice in your territory, region, and across the team.
  • Develop a growth mindset and adaptable approach, offering alternative solutions to challenges and winning over stores.

What We’re Looking For

You’ll need:

  • An enthusiastic, passionate, driven, target‑oriented team player.
  • An entrepreneurial style, thriving on being the key contact for customers, driving new business, and maintaining sustainable relationships.
  • A desire to win, advocating our brands and putting consumers at the heart of what we do.
  • Strong communication, presentation, and interpersonal skills.
  • Good administration, organisational and planning skills; commercially astute with great negotiation techniques.
  • Self‑motivated, IT and social media literate.
  • Strong and resilient with the personal energy and will to act at pace.
  • Participating as part of a team proactively.
  • Full valid manual driving licence, eligibility to work in the UK and living within a 60‑minute commute from the role location.

Nice to Have:

  • Experience working in convenience or FMCG.
  • Merchandising or POS execution experience.
  • Direct selling skills.

Benefits and Perks

At McCurrach we recognise that people are the key to our success. Our benefit package includes:

  • Competitive salary and remuneration: annual pay reviews, performance bonuses and early pay access.
  • Transport: company vehicle and fuel card.
  • Flexible working policies: SMART working options for all staff.
  • Flexible annual leave entitlement: 23 days paid holiday + bank holidays (increasing with length of service) and option to purchase 5 additional days.
  • Family‑friendly policies: enhanced sick pay, maternity/paternity leave, carers leave and parental leave.
  • Health and wellbeing: employee assistance programme, face‑to‑face counselling sessions, wellness taskforce, community of mental health first aiders and wellness workshops.
  • Learning and development: PDR objectives, mentorship, career development plans, access to internal vacancies across all our group agencies.
  • Additional perks: discounted private healthcare, retail discounts, daily lunch allowance, and life assurance.

Commitment to Diversity, Equity and Inclusion

Feel empowered to be your best and authentic self in a safe and supportive working environment. Our colleagues come from a variety of backgrounds, education, experience levels, age groups, religions and ethnicities. We’re committed to inclusive and blind recruitment practices, providing forward‑thinking policies such as transgender and Ramadan policies, and celebrating diversity through engagement sessions for key events such as Pride, International Women’s Day and Black History Month.

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Posted: June 4th, 2026