Hybrid Customer Experience Specialist – Training & Growth

Company: HarperCollins Publishers UK
Apply for the Hybrid Customer Experience Specialist – Training & Growth
Location: Glasgow
Job Description:

HarperCollins Publishers UK is seeking a Customer Service Agent to join their Supply Chain Customer Services team in Glasgow. The role involves managing customer enquiries effectively, processing orders, and resolving issues professionally.

Ideal candidates will have proven experience in customer service, strong organizational skills, and the ability to work collaboratively. The position offers a hybrid working model, 27 days holiday, private healthcare, and various employee benefits, including mental health support and wellness programs.

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Posted: June 5th, 2026