We are seeking an enthusiastic individual to join our friendly reception team
You will be working in a beautiful newly renovated 30 bedroom hotel with stunning sea views. Located in the picturesque village of Robin Hood’s Bay, on the North Yorkshire Coast
The hotel offers a range of luxurious bedrooms, as well as excellent dining facilities with a newly refurbished sea view restaurant, stunning cocktail bar & lounge, as well as a large friendly traditional Yorkshire pub. We also host weddings and various events throughout the year
Responsibilities
- Greeting and registering guests
- Assisting with check-in and check-out
- Handling reservations and room assignments
- Managing phone calls and guest inquiries
- Processing payments
- Email responding and management
- Solving guest issues
- Collaborating with other hotel staff for smooth operations
Qualifications
Experience in a customer focused environment with good IT, administration and communication skills would be preferred, however if you have excellent customer care skills and a positive approach then we would be more than willing to invest time and training to the right candidate.
Benefits
- A Permanent part-time or full-time position
- Excellent rate of pay
- Free meals provided on shift
- Uniform provided
- Training opportunities
- Discounts at the hotel and other businesses within the company
The role will include some weekend work and varying start times, but generally more tailored to daytime hours
Job Types: Full-time, Part-time, Permanent
Please contact g.m@victoriarhb.com with any enquiries or further information
Robin Hood’s Bay, North Yorkshire, United Kingdom
#J-18808-Ljbffr…