Overview
We have an opportunity for a Patient Administrator to join the Administration department at Circle Reading Hospital. This is a full‑time role for 37.5 hours a week with a flexible shift pattern.
Responsibilities
- Contribute to the smooth running of the patient administrative process throughout the patient journey.
- Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
- Ensure all patient queries are dealt with efficiently and professionally.
- Manage all incoming and outgoing mail.
- Approve electronic bookings received via the relevant system and update any booking received via email.
- Maintain knowledge of the Health and Safety at Work Act, ensuring appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
- Comply with all relevant mandatory training.
Qualifications
- Maths & English GCSE at grades A to C or equivalent functional skills level 2 evidence.
- Proficient use of a PC, including software and systems.
- Basic financial awareness.
- Previous administration experience in a private healthcare environment would be beneficial.
Salary & Benefits
Circle Health Group offers competitive starting salaries and a wide range of employee benefits.
- 25 days holiday per year + bank holidays, increasing to 30 days with service.
- Private Pension Scheme.
- Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions.
- Friends & Family Hospital Discounts.
- Family‑friendly policies, including enhanced Maternity, Paternity & Adoption pay.
- Non‑contributory life insurance.
- Staff engagement hub with access to discounts and extensive rewards and voluntary benefits.
- Access to resources, tools and services to support wellbeing.
- Employee recognition programmes.
- Industry‑leading training and development opportunities.
EEO Statement
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more. We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
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